Human Resource professionals play a critical role in inculcating an open and friendly work environment so that employees can work as a team to meet organisational goals.

Sometimes it is not so straightforward!

Occasionally, there’s one or more employee who doesn’t perform well, or is difficult to deal with, or has a hard time getting along with others, or means well but just doesn’t ever quite do what’s expected.

How can HR folks support managers and leaders when confronted with this sort of employees?

Come and join us to get useful tips on how to deal with difficult employees. Learn

  • To decipher the reasons why people are being difficult
  • How to manage both your emotions and your employees when tasked to diffuse a difficult situation
  • Ways to communicate and reinforce positive behaviour even in the most difficult employees

This workshop will be conducted by Speaker, Ms Catherine Syn, ACTA Certified Corporate Trainer.

Profile of Speaker:

Catherine Syn has conducted both public and in-company seminars and workshops. She has been training staffs at all levels of both public and private sectors in Singapore, ASEAN and China since 1990. As an experienced trainer, she has successfully applied service qualities principles and competency assessments in all her communication courses. A versatile and bi-lingual trainer, she relates well to all participants and has excellent delivery and presentation skills that meet the motivational needs of each participant.

This event is brought to you by Human Resource Search Service (HRSS) in collaboration with Management Development & Consultancy (MDC)

Details of the event:

Date : 17th Sept 2018

Time : 3pm – 430pm

Venue : MDIS Dhoby Ghaut Centre

HRSS offers HR professionals a one-stop platform to obtain solutions/services for their organization, simply and effectively.

For more info on HRSS, click here:

Register now, Limited Seats Available!